Privacy Policy

Privacy Policy for MankiMedia (https://mankimedia.online/)

Effective Date: 7th August 2025
Websites: https://mankimedia.online/ | https://manki.space | https://sanamdesignswallah.online
Owner: MankiSpace, operated by SanamDesigns Wallah Private Limited
Contact:
Mayank Agarwal
Phone: +91 7002208642
Email: mayank@manki.space / hello@manki.space

1. Introduction

MankiMedia ("we", "us", or "our") is committed to protecting your privacy and complying with international, national, and platform-specific data privacy laws and standards, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Indian IT Act 2000, and the Privacy Policies of APIs/platforms like Meta (Facebook/Instagram), Google (including YouTube, Google Drive, Gmail), Twitter/X, OpenAI, Gemini (Google AI), and others. This policy outlines how we collect, use, share, and protect your personal information.

This policy applies to all users of our services, including website visitors, clients, app users, and those interacting with our tools via third-party APIs.

2. Data We Collect

We may collect the following categories of information:

a) Information You Provide

• Full Name

• Email Address

• Phone Number

• Company/Organization Details

• Payment and billing details (only for paid services)

• Login credentials for integrated services (via OAuth)

• Uploaded files/documents

• Customer support conversations

b) Information from Third-Party Platforms

When you connect your account from platforms such as Google, Facebook, Instagram, Twitter/X, YouTube, OpenAI, Gemini:

• Profile information (name, email, profile picture, etc.)

• Page insights, followers, engagement data

• Content you post

• Permissions granted during OAuth (e.g., manage_pages, publish_to_groups, read_insights, etc.)

• Interactions with AI models

c) Automatically Collected Information

• Device type, browser, OS

• IP address, geolocation data

• Cookies and session data

• Analytics data (Google Analytics, Meta Pixel, etc.)

• Access logs and usage behavior

3. Purpose of Data Usage

We collect and use data for:

• Account creation and secure authentication

• Managing ad campaigns (Meta, Google, X/Twitter)

• Social media post scheduling, monitoring, and reporting

• CRM and customer communications

• WhatsApp bulk messaging and automation

• AI-based analytics, predictions, and content generation

• Storage of digital content via Google Drive APIs

• YouTube video integration and analysis

• Improving user experience and internal analytics

We strictly follow all usage limits, data scopes, and developer policies of each integrated third-party platform.

4. Third-Party Platforms & API Compliance

We use the following APIs and services, and fully comply with their respective platform policies:

a) Facebook & Instagram (Meta API)

• We use Meta APIs to schedule posts, get insights, manage campaigns, and monitor engagement.

• We never store or share sensitive data beyond session lifespan.

• We comply with Meta Platform Terms and Data Policy.

b) Google APIs (Gmail, Drive, OAuth, YouTube)

• We access data using restricted scopes only after user consent.

• For YouTube, we adhere to YouTube API Services Terms of Service.

• For Gmail/Drive integrations, we adhere to Google API Services User Data Policy.

c) Twitter/X API

• Used for publishing tweets, fetching tweets, analytics.

• We comply with Twitter Developer Policy.

d) OpenAI API

• Used to power features like AI content generation, copywriting, and automated support.

• All prompts and responses are logged solely for service improvement and not shared with external entities.

• We comply with OpenAI's Use Case Policy and Privacy Policy.

e) Google Gemini / Vertex AI

• Used to offer intelligent insights, automated recommendations, and AI enhancements.

• We follow Google Cloud AI/ML Policies and user data policies while ensuring data minimization and anonymization where possible.

All API tokens and access permissions are stored using encryption and secured in compliance with OAuth2 standards.

5. Cookies & Tracking

We use first-party and third-party cookies for:

• Remembering login sessions

• Tracking traffic and behavior

• Analyzing ad campaign performance

You may control cookies through browser settings. Disabling cookies may limit some features.

6. Data Sharing & Disclosure

We do not sell or rent your data. We only share data with:

• Service providers (e.g., payment gateways, hosting providers)

• Legal authorities (only when required by law)

• Integrated APIs (under OAuth, with user consent)

All shared data is limited to the purpose explicitly stated.

7. Data Storage & Security

• Data is stored on secure servers in compliance with industry standards (ISO 27001, SSL/TLS)

• All access is permission-based and logged

• Tokens and sensitive data are encrypted

• Regular audits and vulnerability scans are conducted

8. Data Retention

• Data is retained as long as necessary to provide services or meet legal obligations

• OAuth tokens expire automatically and are refreshed only if user permits

• You may request data deletion at any time by emailing us at hello@manki.space

9. User Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct or delete your data

• Object to or restrict processing

• Withdraw consent

• Request data portability

To exercise these rights, contact us at mayank@manki.space.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors. If you believe your child has submitted information, please contact us for immediate removal.

11. Policy for App/Platform Review (Meta, Google, OpenAI, etc.)

We:

• Clearly state the purpose of each API integration

• Use minimal scopes with user consent only

• Display privacy disclosures prior to OAuth consent

• Never repurpose user data beyond the agreed scope

• Offer data deletion option at any time via request or built-in interface

We welcome audit requests by API providers and maintain full documentation for compliance.

12. Data Transfers & International Compliance

Your data may be transferred outside of your country to servers hosted in the US, EU, or Asia. We ensure:

• Adequate safeguards (SCCs, GDPR compliance)

• Encryption in transit and at rest

• Compliance with Indian IT Act, GDPR, and CCPA

13. Changes to This Privacy Policy

We may update this policy periodically. All updates will be reflected on this page with a revised date. Major changes will be communicated via email (if provided).

14. Contact Us

For questions, complaints, or data access requests:

Mayank Agarwal
MankiMedia, MankiSpace (Operated by SanamDesigns Wallah Pvt. Ltd.)
? mayank@manki.space / hello@manki.space
? +91 7002208642
? https://mankimedia.online/ | https://manki.space | https://sanamdesignswallah.online

By using our services, connecting your accounts via any third-party API, or visiting our website, you consent to this Privacy Policy and all associated data practices.